Sabtu, 15 Desember 2007

Why I love Apple. Reason number 45


Every time I get into a conversation with a PC user about my Mac they give me shit. I know I'm a new convert and I speak and act like a drone but lemme nutshell what just happened and you tell me if you would have had the same experience with a PC.

So I need to buy an external Hard Drive for the MacBook because we are going out of town and I am taking it and I am scared shitless that something will happen and I will lose important data, pics, my novel, etc.

I talk to THREE different Mac Store Dudes and they each tell me that installing the EHD is simple. A no brainer. So I buy a LaCie 320 gig which I convince myself will be enough and, for good measure and because I am loving life today I buy Leopard as well as an educational program for ages 6 months to 2 years. Can't start her too early, y'know?

I get the thing home and I am immediately prompted to install the backup program that comes with it. Something called Retrospect. It's freaking gobbledy gook. Not only does it read and act like a Microsoft program but the tutorial doesn't jibe with what is happening on my screen. I want to pull my hair out. It's freaking Saturday night. I was so looking forward to backing up the drive, installing Leopard then using Time Machine and being all happy and shit.

So, I decide to take the bull by the horns and do what would be impossible with a PC. I call the store.
The dude asks me three questions and, when I am just a wee bit confused, he says "hold on." He comes back. He needed to get on a macbook so he could walk me through the process. It's a simple drag and drop (it always is on a mac)
"Toss the Retrospect." He says. "You don't need it."

5 seconds later I am backing up my hard drive.

Can YOU call the store and get that kind of help for a PC? I think not. I never could.

Thank you, Apple. I knew there was a reason I loved you.

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